Bridgestone/Firestone Bridgestone/Firestone contracted National Business Systems (NBS) to provide data entry for approximately 300,000 claim forms on a defective tire product recall. Challenge: Bridgestone/Firestone was involved in the product recall of over 6,000,000 defective tires. The recall received virtually unprecedented national attention. Bridgestone/Firestone contracted with National Business Systems to provide the data entry of all the

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