TIBCO Success Story: Safaricom With 96 percent coverage across Kenya, telecom provider Safaricom PLC is innovating its digital services. In 2007, it was the first company in the world to provide a mobile money transfer service. Since then, it has grown extensively in its operations and is a leader in the telecom market. Safaricom’s core value is Twende Tukiuke, meaning “let’s break barriers” or “take the leap.” Taking a leap into its digital future, Safaricom chose TIBCO’s Connected Intelligence solutions to help break through legacy barriers. Legacy Technology Stands in the Way To reach its goal of becoming a “purpose-led, customer- obsessed, technology company” by 2025, Safaricom needed to overcome some challenges; Siloed operational and legacy platforms within its business sup

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