Overview The Challenge The Newgen Solution The Benefits The Agency, based in Philippines, has been established to proactively monitor the performance of government officials and employees with respect to carrying out their duties effectively and honestly. The Agency acts as a protector of common people against the misuse of government power by corrupt officials and therefore, acts as a grievances-redressal forum for the general public in dealing with government departments. It is responsible for a number of functions such as public assistance, graft prevention, investigation, prosecution and administrative adjudication. The Agency needed a Solution to maintain all the documents for the cases filed by the public, so that they could be quickly sent to various officials for processing

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