Introduction Since being voted “Best Salon” by a number of international style magazines, Bowie Salon and Spa has been one of the most in demand salons in Seattle. In order to handle upcoming reservations and the ?ood of general inquiries more eciently, co-owner Scott was looking for a better way for his business to communicate. Although he was initially reluctant to try anything besides phone calls to con?rm appointments, he reluctantl

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