Organization Bosch Thermotechnik GmbH provides boilers, water heaters, solar-powered sys- tems, and other home heating products. The Challenge Minimize the impact of data-access and analysis activities on SAP R/3 and other production systems. The Strategy Automate the processing and retrieval of real-time sales and distribution data. The Results Real-time access to up-to-date sales and distribution information has improved flexibility

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