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Boosting customer experience & profits with Cloud SIEM

Boosting customer experience & profits with Cloud SIEM

Sumo Logic
Pages 6 Pages

Kobalt.io improved customer experience and profitability by consolidating from two SIEMs to Sumo Logic Cloud SIEM, enhancing alert triaging and enabling faster customer onboarding from days to minutes. Sumo Logic’s platform supported doubled customer growth without increasing security analyst headcount, delivering a four-month payback and profitability within six months. This efficiency boost helped Kobalt.io manage cybersecurity programs effectively across Salesforce, Heroku, and AWS environments while scaling its managed security services for small and mid-sized businesses globally.

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