Booksy, a cloud-based appointment booking platform connecting people with local beauty, wellness, and health professionals while equipping businesses with daily operations tools, optimized its global platform using Datadog RUM and Error Tracking. Datadog unified frontend and backend metrics in a single platform via Application Performance Monitoring, Error Tracking, Real User Monitoring, and Log Management, overcoming fragmented tools that caused visibility gaps. Flexible customization across platforms and user types, plus easy automated scaling, accelerated incident resolution and enhanced user experience tracking worldwide.

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