Case Study

Booking all hotels via FCM, attachment rates have since risen to 80%

Booking all hotels via FCM, attachment rates have since risen to 80%

The Results: Increased overall hotel volume by $8M globally while increasing the discount percentage by 3%. This added approximately $1.6m in additional savings and 30% increase to hotel compliance. fcmtravel.com A global tech firm with operations in 18 global locations, and an annual travel spend of $60M Initial global hotel volume was $13M with 14% avg discount (based on US contract report). This is an estimated $1.8M in savings. New hotel volume is $21M with 17% avg discount (based on US contract reporting). This is an estimated $3.4M in savings. The Solution: FCM successfully implemented all markets on the back of the decision and found out, after data buyer behavior tracking data was collected, that travelers were not booking hotels with an attachment rate of

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