Let’s talk Northgate Public Services (UK) Ltd - Peoplebuilding 2, Peoplebuilding Estate, Maylands Avenue, Hemel Hempstead, Hertfordshire, HP2 4NW. T: +44 (0)1442 232424 E: marketing@northgate-is.com W: www.northgatepublicservices.co.uk The Challenge The Council was receiving 6,000 complaints each year to be handled by its Community Rangers over a 160km2 area. Paper based systems were time consuming and the Council

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