© 2015 DERDACK. ALL RIGHTS RESERVED. THIS DOCUMENT IS FOR INFORMATION ONLY. DERDACK MAKES NO WARRANTIES, EX- PRESS OR IMPLIED, IN THIS DOCUMENT. ENTERPRISE ALERT IS A REGISTERED TRADEMARK OF DERDACK IN THE US, THE EU AND OTHER COUNTRIES. THE NAMES OF ACTUAL COMPANIES AND PRODUCTS MENTIONED HEREIN MAY BE TRADEMARKS OF THEIR RE- SPECTIVE OWNERS. Client Boehringer Ingelheim France Industry Pharmaceutical Business challenge Boehringer Ingelheim France wanted to maintain critical IT sys- tems, with a 99.9% or greater up- time. Furthermore, it was important to establish a centralized notifica- tion workflow hub and implement a two-way closed-loop notification. Business benefits “We have seen a rapid ROI on this project. We are more proactive in how we deal with alerts. E

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