Overview For almost thirty years Cornerstone of Recovery, based in Knoxville, Tennessee, has served as an alcoholism and drug addiction recovery center providing inpatient and outpatient care. The Cornerstone program is founded on the Bio-Psycho-Social-Spiritual model of treatment and strives to address all the issues and behaviors that bring a patient to treatment. Like so many healthcare organizations, Cornerstone uses fax as a major method for sending and receiving personal health information (PHI). “Of course we regularly send and receive medical records via fax,” explained Michael Wildsmith, HIPAA Privacy and Security Officer for Cornerstone. “We transmit faxes to and from insurers, other providers, and referring hospitals and treatment centers. We also use fax to t

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