Bloomreach, an e-commerce personalization company running complex multi- and single-tenant Kubernetes clusters, hit a tipping point with a Prometheus-based monitoring setup that was costly, fragmented across clusters, and created information overload and alert fatigue for the SRE team. After evaluating vendors, it selected Sysdig Monitor for Prometheus-compatible observability, fixed pricing, unified cluster visibility, and simpler alerts, deploying quickly with Terraform and migrating dashboards using Sysdig templates. Reported outcomes include a 40% reduction in infrastructure monitoring costs, an estimated 350% ROI, reduced false positives, and 2,000+ engineering hours saved, while positioning the team for EKS migration and expanding into Sysdig Secure.

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