After years of deteriorating tele- vision quality, Blessing Hospital in Quincy, IL, had to make a change. Patients were complaining verbally and in patient satisfaction surveys, listing poor picture quality, missing channels, or no reception at all, as major sources of aggravation. The root cause of the problem was a 40-year-old coax cable TV network with hundreds of connec- tors; many with oxidation and leak- age issues, according to

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