Case Study
BLACKBERRY ACCELERATES SERVICE DELIVERY THROUGH AUTOMATION
Juniper Networks' Customer Story details how BlackBerry, a leading technology company, addressed business challenges related to slow service delivery and manual IT processes. Facing the need to deliver new software and features to production at a much faster rate, BlackBerry developed a bespoke, open-source automation framework integrated with its global Juniper network infrastructure. This strategic shift enabled BlackBerry to significantly accelerate service delivery and enhance network security. The results demonstrate a 90% reduction in certification time for new code, from ten weeks down to one, and an 80% acceleration in new code deployment, reducing the process from six months to five weeks. The document highlights the success of embracing automation for IT transformation.