Case Study
Bitvo
About the Customer Servicing Canada, Bitvo is a state of the art cryptocurrency exchange that facilitates buying, selling and trading cryptocurrencies through its website and mobile applications. Bitvo differentiates itself by making transacting in cryptocurrencies easier than anyone else and offering proprietary features such as the Bitvo Same Day Guarantee, the Bitvo Cash Card and technical analysis tools. Business Challenge Bitvo is a cryptocurrency exchange founded by experienced Canadian financial entrepreneurs. In late 2017, current Bitvo President & CEO Pam Draper transitioned from a 14 year career in corporate and investment banking at BMO and CIBC to join forces with a large shareholder at a TSX-listed company whom she had helped broker the sale of as a lead