Missoula, Montana Problem: Problem: How to keep track of the many specialty tools supplied by the manufacturer Solution: Solution: A standardized specialty tool storage-and-retrieval system custom-designed specically for Ford dealerships Benets: Benets: Technicians now spend less time looking for tools and can service cars more quickly. Management can more easily keep track of specialty tools. Products Used: Products Used: Cabinets Cabinets, Overhead Cabinets Overhead Cabinets The technicians at Bitterroot Motors in Missoula, Mont., were seeing red—that is, red plastic totes full of specialty tools. For every new car model, the Ford dealership receives one of these cases full of specialty tools from the manufacturer, and about 100 cases had piled up. The more tools the dealership recei

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