Case Study
Bistrot Pierre’s Future-Proof Approach To First-Class Standards
BISTROT PIERRE’S FUTURE-PROOF APPROACH TO FIRST-CLASS STANDARDS Safety everywhere, every day, for everyone Bistrot Pierre serves great value provincial French cooking in a relaxed bistrot setting. With bold growth plans from the very beginning, Bistrot Pierre now has 21 restaurants across the UK and a new Bistrot Pierre Rooms opening in Plymouth. With expansion, however, came added pressure to maintain superior ‘Scores on the Doors’ food hygiene ratings - and to earn glowing feedback from Trip Advisor’s clued-up clientele. Realising the threat to business reputation, CEO John Whitehead swapped an outdated risk assessment, policy and HACCP paper trails for Safety Cloud, Southalls’ user-friendly health and safety software – a secure, flexible web-based solution that c