Case study Challenge: Unorganized Gate Data and Lack of Accurate Time Tracking Leading to Sub-standard Reporting The R&D division is responsible for creating new and custom products for the portfolio. The new product development process includes a stage gate process, which divides the process into multiple phases with gate checkpoints between each stage. Project metrics are updated at each gate and tracked to measure changes as the product progresses through the system. However, the division at this company ran into problems with monitoring key data points that were necessary at each gate to validate reporting and decision making based on that data. “We had so much data but little organization of that information,” says a senior program manager. “We needed better access to relev

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