CASE STUDY Billing Automation Supports Clinical Staff When Bill Overbey added the title of CIO to his CFO responsibilities at Hays Medical Center in Hays, Kansas, he viewed it as an advantage for himself and the hospital. Not only was Overbey charged with finding ways the hospital could be more ef - ficient, but he was also responsible for implementing methods and technologies to supply those efficiencies. As a CIO, he knew the benefits techno

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