© 2016 DERDACK. ALL RIGHTS RESERVED. THIS DOCUMENT IS FOR INFORMATION ONLY. DERDACK MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS DOCUMENT. ENTERPRISE ALERT IS A REGISTERED TRADEMARK OF DERDACK IN THE US, THE EU AND OTHER COUNTRIES. THE NAMES OF ACTUAL COMPANIES AND PRODUCTS MENTIONED HEREIN MAY BE TRADEMARKS OF THEIR RESPECTIVE OWNERS. Client Bilfinger Global IT GmbH, Germany Industry Industrial Services Business needs ? Consolidation of IT service alerting ? Effective scheduling of on-call duties ? Improve compensation calculation for on-call duties ? Integration with System Center Operations Manager Business benefits ? Targeted alerting of IT personnel ? Improved transparency of incident management ? Convenient on-call scheduling ? Highly automa

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