This case study shows how bigbasket, India’s largest online grocery platform, secured its rapidly expanding digital and physical infrastructure. Operating across cloud environments, dark stores, warehouses, and last-mile delivery networks, bigbasket faced rising risks from fraud, bots, and IoT exposure. Legacy tools lacked visibility and scalability. By converging networking and security into a unified fabric, bigbasket reduced costs, improved performance, and enforced zero-trust principles across locations. The approach enabled fast onboarding of new sites, protected customer data, and ensured resilience during peak demand while supporting continued nationwide expansion.

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