Case Study

Better World Books - Customers were not able to find products due to poor indexing and lack of advanced typo tolerance

Better World Books - Customers were not able to find products due to poor indexing and lack of advanced typo tolerance

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Company Profile Use Case: E-commerce HQ: USA and Scotland Users: Global Algolia Customer since: 2016 Index Size: 20M Products “Customers are quickly finding the products that they are looking for, and we are seeing the benefits.” Matt Byers - Sr. Director of Technology, Better World Books ?95% Search Complaints (Price and Quantity) ?8.27% Tablet Conversion Rate Mobile Conversion Rate ?6.64% Desktop Conversion Rate ?10.25% Scalable Infrastructure Developer Support Intuitive User Experience Benefits Creating a better world, one book at a time.Solutions Matt Byers, Better World Books’ senior director of technology, discovered Algolia while researching search vendors at a popular developer conference. He realized that Algolia could help provide a greatly improved cu

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