Better Service, Bigger Margins, and Easy Expansion for Managed Service Provider Cloud Comrade
Better Service, Bigger Margins, and Easy Expansion for Managed Service Provider Cloud Comrade
5 PagesOverview When Cloud Comrade, an MSP based in Singapore, was still a relatively small company of seven, one staff member was dedicated entirely to billing. Still, billing was inefficient and chronically late; it was also impossible to avoid making mistakes. After determining that there was no way to get the cloud billing data it needed directly from Amazon Web Services (AWS), Cloud Comrade implemented CloudCheckr to improve AWS billing solutions. Now there are more than 70 people working at Cloud Comrade and the company sends out hundreds of invoices per month to hundreds of clients. There’s still just one person dedicated to billing—and although the company is expanding, there are no plans to add to the accounts receivable staff. Now that invoices go out on-time, Cloud Comrade can
