Case Study Better preventative care documentation Based in Springfield, Illinois, SIU Medicine is a university-owned physician practice dedicated to serving patients in central and southern Illinois. Home to more than 250 healthcare professionals, SIU Medicine provides primary care as well as specialized treatment services to more than 170 outreach sites in nearly 90 Illinois communities. When teams began building content as part of the organization’s transition to TouchWorks EHR in 2015, SIU Medicine developed a stronger focus on documenting preventative care screenings and quality measures. The project, which launched in 2017, has standardized documentation, increased compliance and improved base quality measures. Establishing a cross-functional workgroup Before SIU Medicine h

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