US Department of Veterans Affairs + InterSystems Better Information, More Streamlined Care for Military Veterans, with Interoperability by InterSystems HealthShare No one has ever called migration from one electronic medical record (EMR) system to a different one an easy task. For the US Department of Veterans Affairs (VA), the task was to make the transition from a 40-year old, internally developed EMR system to a new commercial off-the-shelf system. Challenges in this transition included: • Complexity: Veterans under the care of VA typically have three times as many chronic conditions as their non-veteran counterparts. And veterans may receive care from physicians outside VA. Without bi-directional communication of medical and social history, there’s the risk of care decisio

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