CUSTOMER SUCCESS BRIEF A stretch Steven Jaffe has an unusual commute. Once a week, he steps onto a boat and rides 45 minutes out to sea, 11 miles southwest from the California port of Long Beach, to three oil drilling platforms run by Beta Offshore. They’ve been in operation since the 1980’s. “There’s no dock,” Jaffe says. “The boat backs into a tire, and then you grab a rope hanging from a rafter above and swing from the back of the boat onto the landing platform.” Once on the rig, workers put in seven straight days of 12-hour shifts to ensure that oil keeps flowing through a pipeline along the ocean floor to a tank back at Long Beach. The work is hard, but in the off-hours, Jaffe says, the fishing for Rockfish and Sand Bass is good, and sharks and whales sometimes make an appear

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