Case Study

Best Western Property Increases Guest Satisfaction with Purpose-Built Wi-Fi Solution

Best Western Property Increases Guest Satisfaction with Purpose-Built Wi-Fi Solution

1 WWW.EXTREMENETWORKS.COM Case Study: Best Western–Anaheim Across the street from Disneyland, The Best Western Plus Anaheim (CA) is a high-volume hotel that runs at about 85% occupancy annually. The 300-room property accommodates thousands of guests monthly: whether they’re families on vacation, business travelers attending a conference, and everything in between. Like all hotel properties and brands in today’s mobile-driven economy, regardless of a guest’s actual purpose for staying, the expectation among guests for seamless and reliable Wi-Fi connectivity remains constant. The Need to Meet (and Exceed) Brand Wi-Fi Expectations Best Western Hotels & Resorts recognizes the expectation of their guests to be provided with quality Wi-Fi, to support the device habits they’re accust

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