Bell Improves Event Coordination During the 2010 Olympic Winter Games Headquarters: Headquarters: Toronto, ON, Canada Sector: Sector: Communications Function: Function: CRM / Event Coordination Solution: Solution: Flownity Actions Benets: Benets: Mission critical events were easily coordinated and updated in real-time enabling management and event hosts to deliver a great customer experience. Challenge Bell, a Premier National Partner and the Exclusive Telecommunications Partner of the Vancouver 2010 Olympic Winter Games, hosted hundreds of customer events around Vancouver and Whistler. To successfully coordinate these events that involved 350 dierent customers, 25 hosts and 14 dierent venues, Bell needed to communicate the most up-to- date event information to their management

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