Case Study

BELFOR

BELFOR

emburse.com | +1 877 EMBURSE Results • 12,000+ expense reports processed annually • 3x more cost-efficient than Concur • 67% faster reimbursements • 67% reduction in dedicated expense management resources Challenges • Inflexible system, unable to address custom configuration needs • Poor navigation contributed to a frustrating user experience • Lack of satisfactory customer support BELFOR upgrades from Concur to Emburse Prior to upgrading to Emburse, BELFOR faced several challenges with their prior expense management solution, Concur. From a user perspective, employees felt Concur’s interface was difficult to navigate and lacked user-friendly mobile features. From an administrative perspective, Concur was unable to address BELFOR’s configuration requests; instead

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