Becoming simply the best in customer service
Becoming simply the best in customer service
1 Pagescopyright Senn Delaney 2015 Los Angeles: t (562) 426 5400 London: t +44 (0)20 7647 6060 Web site: www.senndelaney.com | video channel: http://sdtv.senndelaney.com Senn Delaney case study T-Mobile USA “We are excited about building a culture of excellence at T-Mobile, which reflects both the way we work together internally, as well as our mission to become the leading service company in the mobile industry. Senn Delaney’s methodology has tre
