Manhattan helped Bealls, Inc. modernize its order management and store fulfillment with Manhattan Active® Omni, leading to a 17% reduction in fulfillment costs and a 90% improvement in first-fill rates. The solution replaced disconnected legacy systems with a unified, cloud-native microservices platform, enabling real-time inventory visibility and efficient store fulfillment using handheld devices. This streamlined order picking and packing, reduced shipment splits by 17%, minimized errors, and empowered guest services teams with centralized customer and order data for faster issue resolution, setting a foundation for scalable growth.

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