Case Study

BCM One helps a popular online personal shopping service eliminate outages

BCM One helps a popular online personal shopping service eliminate outages

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A popular online personal shopping service suffered frequent short outages—up to three times a week—disrupting calls and online sessions with no carrier monitoring to diagnose the issues. BCM One became their single provider, negotiated aggressive uptime terms, and supplied managed routers with automatic failover. Using BCM One’s 24x7 VitalView monitoring and remediation, the company virtually eliminated outages, ensured seamless failover during disruptions, simplified vendor management with one invoice, and even slightly reduced total costs.

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