Objective Implement best-practice IT asset management (ITAM) and configuration management for the centralized IT support organization of the six Health Authorities of British Columbia, Canada IT Matters • Increased productivity corporate-wide through higher systems availability • Provides corporate visibility of all IT hardware assets • HPE Partner helped achieve Service Asset & Configuration Management (SACM) in six weeks Business Matters • $500,000 savings projected in consolidated assets • $100,000 savings due to in-sourcing internal incident tickets • 50% ROI recovery in first year • $250,000 savings on investment with HPE Partner • Total savings help improve BC Health system Approach Implement a high performance configuration management system (CMS) with the help of Hewl

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