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Barclays: The Global Payments Journey

Barclays: The Global Payments Journey

D&H
Pages 4 Pages

Barclays’ Global Payments unit employs over 1,000 staff in 13 locations, including London, Frankfurt, Dubai, Johannesburg, Mumbai, Tokyo and New York. To bring an advanced level of service to these global operations, the bank set about overhauling its entire payments infrastructure, from the initial channel contact with customers, to the final production of statements and reconciliation. A key element of this transformation was the imp

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