Case Study

Barclays Bank

Barclays Bank

Pages 2 Pages

RESULTS < Gained team scheduling benefits < Bolster ed agen t per f ormance and customer sa tisf ac tion < R educed schedule e x ceptions by o v er 90 per cen t < Incr eased scheduling ef ficiency < Impr o v ed visibility in to of f shor e and e xpansion r equir emen ts AboUT bARc LAyS bAnk Bar cla ys ser v es appr o xima tely 14 million c onsumers and nearly 600,000 small businesses acr oss the United Kingdom. ThE c hALLEngE

Join for free to read