Case Study www.netsupportsoftware.com Background Douglas, Isle of Man, is home to Ballakermeen High School, a fully comprehensive secondary school with an intake of 1500 students, aged 11 - 18. The school recently celebrated its silver jubilee. The school’s extensive and modern facilities include a swimming pool, sports hall, ICT suites, laboratories and a theatre. The Challenge ICT teacher Anthony Parr outlines the teaching challenges fac

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