www.redcom.com The Baldwin-Nashville Telephone Company provides high-speed internet, telephone, and cable television services for the towns of Baldwin and Monmouth, Iowa and their surrounding areas. A small, community telecommunications provider, they weren’t satisfied with the support they were getting from their existing Metaswitch system, nor were they happy with the recurring mandatory maintenance fees. After considering these challenges, Baldwin-Nashville knew they needed to look for immediate solutions to the issues they were facing with their switch. The Baldwin-Nashville Telephone Company had two options: they could have another local exchange host their services for them, or they could purchase a new softswitch. When looking into both of their options, Brian Rickels, Mana

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