Copyright © 2018 CognitiveScale. @CognitiveScale | cognitivescale.com CUSTOMER A large hospital system PROBLEM Like many hospitals in the US, the client has to manage tens of mil- lions of dollars a year in unpaid patient accounts. Generally, a pa- tient’s unpaid account is considered “bad debt” 120 days after the initial statement is sent. Once it is considered bad debt, the unpaid balance may be sent to a collection agency. Early identification of patient accounts that are likely to go into bad debt presents the hos- pital the opportunity to intervene, for example by offering a payment plan. SOLUTION The Debt Risk Advisor is an AI solution from CognitiveScale that uses machine learning (ML) to predict debt risk and improve revenue cycle management. Working with CognitiveScale, a

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