What is different? Sales increased by 5%, resulting in an additional £1m on the trial region’s sales figures. Average customer spend increased by 10%. Quotes from delegates • It has made me more confident about what to ask and how to do it in the right way • This will help me find out what products the customer requires and to offer a better service • I am very aware of how a positive outlook and open body language help me connect with cus

Join for free to read