Case Study

Avaya Aura Contact Center provides comprehensive multimedia capabilities and major operational efficiencies

Avaya Aura Contact Center provides comprehensive multimedia capabilities and major operational efficiencies

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Avaya Aura ® Contact Center provides comprehensive multimedia capabilities and major operational efficiencies Palm Coast Data is a leading magazine subscription and membership fulfillment business that handles over 500 publications with more than 45 million subscribers, membership services for eight large national associations, and merchant services for a large transit authority. The contact center has over 200 on-site agents with 125

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