Case Study

Avaya & NHS Business Services Authority

Avaya & NHS Business Services Authority

Case study Avaya & NHS Business Services Authority “Our managed voice service enables great flexibility and delivers significant commercial return, both inside of Capita and for our clients” Simon Furber, Managing Director, Capita IT Enterprise Services Technology Solutions Objective – Deliver excellent and relevant services to a vast client base Solution – Cloud contact centres to manage the UK’s National Health Service Business Se

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