CASE STUDY AutoZone Optimized Labor Operations to Meet Customer Service Goals with Reflexis Workforce Scheduler TM Reflexis Solutions Implemented CASE STUDY BRIEF • More than 5,000 Stores & 87,000+ Employees Quick Facts Retail Sector “We selected Reflexis solutions on the basis of their rich feature set, pr oven reliability, and ability to scale across our enterprise.” - VP of Store Operations and Customer Satisfaction, AutoZone AutoZone is the leading retailer and a leading distributor of automotive parts and accessories in the United States. They have over 5000 stores, which serve both their retail and distribution business needs, depending on size and location. They wanted a labor operations solution that would empower managers to easily modify and manage forecasting, drivers,

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