CUSTOMER CHALLENGE An OEM of Automated Guided Vehicles (AGVs) discovered that the linear actuators used in the design of their AGVs were wearing out sooner than expected. This resulted in unplanned costs due to replacement of those parts under warranty. AGVs are used to move large loads with a low-to-medium throughput over short-to-medium distances. They have the ability to carry goods autonomously along predefined or dynamic routes. In this application, the actuator was used on a locking device, which was designed to pick up and deliver racks of auto parts to specific assembly areas. The OEM required an actuator that could maintain a five-minute cycle over a complete work shift, with a much longer life cycle. SOLUTION Duff-Norton was able to replace the previous actuator with the L

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