Case Study Business Swisscom is a formerly government-owned telecommunications company that provides IT services to nearly 100 customers consisting of both internal Swisscom AG clients and external customers in the government, banking, and manufacturing sectors. Challenge • Wish to expand its IT infrastructure to grow in external markets • Needed to guarantee financial stability to banking industry customers • Manual scripting was a constraint to growth Solution • Reliable core scheduler with certified integration with Avaloq • Better visibility for end-to-end production environment • Ability to generate templates and standards that are reusable for every customer Results • Cut implementation time by 75% • Provided end-to-end system visibility • Reduced costs with reusabl

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