Case Study

AutomationEdge’s RPA Solution Skyrocketing Business Processes for IDBI Federal

AutomationEdge’s RPA Solution Skyrocketing Business Processes for IDBI Federal

Pages 7 Pages

About the Client Headquartered in Europe, IDBI Federal is a multinational insurance giant with a robust network of 3000+ branches across India. With specialization in insurance policies, IDBI Federal is touching the lives of 8,00,000 customers with over 8.23 lakh policies. Challenges • Managing high volume proposal requests, approx 30-40 requests per day • Providing high backlogs at the end of the month/financial year closures • Processing more than 30-40 claims processing requests per day on time

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