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Automation of Incident Management System for a Large Utility

Automation of Incident Management System for a Large Utility

Infosys
Pages 4 Pages

Abstract Infosys partnered with a large electric utility to manage its AMI (Advanced Metering Infrastructure) metering and communications network reliably and efficiently. Infosys’ solution helped in achieving significant effort and cost savings by automating the tedious manual process of incident handling. Automation of Incident Management System for a Large Utility CASE STUDYBackground By 2012, the client’s AMI (Advanced Metering Infrastru

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