CASE STUDY Automated Robotics USER Israel Nunez-Santiago, Senior Implementation Engineer PRODUCT Centercode Platform KEY CHALLENGES Reducing time spent on tester onboarding and project management Capturing and tracking valuable feedback www.centercode.com Since introducing Centercode, UR has... Reduced tester & partner onboarding time by nearly 80% Used the Centercode platform and processes to manage projects in half t he t i me when compared to previous tests OVERVIEW Universal Robots hosted partner developer communities to collect compatibility feedback on releases. Formal tests with customers were rare, ad-hoc and via email resulting in feedback that they were unable to track. CHALLENGE At an hour each, the team could only onboard 15- 20 testers. Nearly 100 hours

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