© 2017 Veeam Software. Confidential information. All rights reserved. All trademarks are the property of their respective owners. 05192017 Customer Story The Business Challenge The term ‘availability’ at the Atma Jaya Catholic University of Indonesia means all stakeholders in the organisation have access to IT facilities and data within the service level agreement confines. This may seem like a fairly apt description of a service level agreement, but for a highly ranked education institution, system failure not only impacts the business but can severely impact their reputation. “When the system goes down and fails to be restored in a timely manner during the critical periods such as admission and enrolment, it is very detrimental for the business, ” says Danny Natalies, CIO of Atma

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