NIXXIS - EDITEUR DE LOGICIEL POUR CENTRE DE CONTACT CUSTOMER CASE Aterno is the leader in electric heaters. Its characteristic is that the company manages the entire production chain (manufacturing, sales, installation and maintenance). The company employs around 200 people and is based in Alsace, France. THE ISSUE: DEAL WITH THE GROWING CALL VOLUME AND FACE LOST CALLS Active on the market for more than 20 years, th

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