CASE STUDY Seemingly overnight, guests of the Citymax Hotels went from appreciating Wi-Fi access to expecting high-performance mobility, leading Amit Kanchan to seek a modern enterprise wireless networking solution. “Today, we summarize our customers’ primary requirements with ‘Three Bs’ - Bed, Breakfast and Bandwidth,” says Kanchan, Head of IT for the United Arab Emirates-based Landmark Hospitality, the parent of Citymax. “This meant adapting our business and focusing on our Wi-Fi offering.” As a hospitality brand dedicated to premium business services, Citymax attracts affluent, technology-savvy customers to its three properties that include a total of 1,300 rooms. “When guests enter our hotels, they want instant Wi-Fi connectivity,” Kanchan says. With its existing system una

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